These terms govern your use of the TrazorNotes app for Android and Windows (the "App"), developed by José Luis Romero Zavala (JL Software Studio), based in Puruándiro, Michoacán, Mexico ("we", "us"). By installing or using the App you accept these terms. If you do not agree, do not use it.
1. License to use
We grant you a personal, non-exclusive, non-transferable, revocable license to install and use the App on your devices. The App is licensed, not sold: we keep ownership of the software and of its name, logo and design.
2. Free version and Premium
- The App can be used for free with all the features included in the free version and up to 3 notebooks (notebooks and whiteboards) per device. If you already had more before this limit, you keep the ones you had.
- Premium removes that limit and is available as a subscription (monthly or annual) or a one-time purchase.
- A Premium purchase is valid on both Android and Windows. To use it on another device, you activate it with the email address linked to your purchase.
- Each license can be activated on a limited number of devices. You can free up a device to activate another one.
- If your Premium ends, you do not lose any notebook. The most recently edited ones, up to the free limit, stay editable and the rest become read-only: you can open them, search them and export them, and they become editable again if you free up space or return to Premium. If the App cannot check your license, for example because you are offline, it waits up to 7 days before applying this change.
- We may change, add or remove features in the free version or in Premium to improve the App. We will never remove essential Premium features in a way that takes away what you paid for.
- We may offer additional features or services in the future, such as AI features or features that rely on online servers. These may be sold separately or have their own price or usage limits, and they are not included in the free version, in Premium or in the one-time purchase unless we say so when we offer them. They are optional, and we will show you the price and conditions before you buy or turn them on. Adding them will not take away anything you already paid for.
3. Purchases, renewals and refunds
- Payments are processed by Google Play or the Microsoft Store under their own terms. We never receive your payment details.
- Subscriptions renew automatically at the end of each period unless you cancel. You cancel from the store where you bought it, and Premium stays active until the end of the period already paid.
- Refunds follow the policy of the store where you bought. If you have a problem with a purchase, write to us and we will help.
- If a purchase is refunded, charged back or found to be fraudulent, the associated license is revoked.
- The one-time purchase gives access to Premium for as long as the App is offered. Activated licenses are checked offline, so they keep working on your devices even if our server becomes unavailable.
4. Your email and your license
Because there are no accounts, your email address is what identifies your license. You are responsible for keeping access to that email and for not sharing the activation codes we send you. We cannot move a license to a different email unless you show that the purchase is yours.
5. Your content
- Everything you create with the App belongs to you. We claim no rights over your notebooks, drawings, notes or files.
- Your notebooks are stored on your device. We keep no copy of them and cannot recover them if they are lost. We recommend making regular backups.
- If you connect Google Drive sync, the copies stored in your Drive are in your Google account and are governed by Google's terms. Sync is not a backup: deleting a notebook on one device also deletes it on the others (in Drive it goes to the trash, where you can restore it for as long as Google keeps it). When a notebook changes on two devices at once, the App keeps both versions instead of picking one.
- You are responsible for the content you create, import or share, and for holding the rights to the documents, PDFs and images you use in the App.
6. Acceptable use
You must not:
- decompile, modify or reverse engineer the App, except to the extent applicable law expressly allows;
- circumvent, disable or tamper with the licensing system, the free-version limits or the App's protection measures;
- distribute, resell or share licenses or activation codes;
- use the App for illegal purposes.
If you breach these terms, we may revoke your license.
7. Third-party components
The App includes open-source components governed by their own licenses. It also uses third-party services such as Google Play, the Microsoft Store, Google Drive (if you connect sync) and the handwriting recognition of Windows, which are subject to their own terms.
8. Warranty
The App is provided "as is". We do our best to make it work well, but we do not guarantee that it is free of errors or interruptions, or that it is compatible with every device. This does not limit any rights that the consumer protection law of your country does not allow to be excluded.
9. Limitation of liability
To the extent permitted by law, we are not liable for indirect damages, loss of data or content, or loss of profits arising from use of the App. Our total liability will not exceed what you paid for the App in the twelve months before the event giving rise to it. Nothing in these terms excludes liability that cannot be excluded by law.
10. Changes to these terms
We may update these terms. We will post the new version on this page with its date. Significant changes will also be announced in the App. If you keep using the App after a change, you accept it.
11. Governing law
These terms are governed by the laws of the United Mexican States. Any dispute will be submitted to the competent courts of Michoacán, Mexico, without prejudice to your rights as a consumer. In Mexico you may contact the Federal Consumer Protection Agency (PROFECO). If you live in another country, you keep the mandatory rights its law grants you.
12. Privacy
How we handle your data is described in our Privacy Policy.